• ¬†When will my order ship?
We ship orders Mondays-Thursdays, you should receive your order within 7-10 business days of placing your order.


  • ¬†After my order has shipped, how long will it take to arrive?
We offer standard 2-day shipping on all products. Overnight shipping is available and recommended at an additional cost. Florida customers will receive overnight UPS Ground shipping. Please note: We ship orders Monday-Thursday for orders placed the week before. This means the order may take 7-10 business days to be shipped. The shipping time pertains to the time the package is in transit once that order has already been shipped, not the time it takes for the order to be delivered upon placing the order. 


  • ¬†What is a *PRE ORDER* ?
*PRE ORDER* means you are reserving your box for when a fruit is back in season and/or available to ship. (Ex. Mango season begins in the summer time. If you place a PRE ORDER for Mango in December, it will ship when they are back in season in the summer time. 
  • ¬†How can I track my order?
Once a shipping label has been created for your order, you should automatically receive tracking information via email. 


  • ¬†My order arrived damaged, what should I do?
Please report any issues within 24 hours of receiving your order along with your order number and a picture of the products received at 


  • ¬†How can I change my shipping address?
If a label has not yet been created for your order, you may email us with the correct/new shipping address at